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Customer Care Package

Our Customer Care Package gives you continued customer service and support for your products and licenses. Complete technical support along with access to all software updates and service packs throughout your package time.

Our Customer Care Package includes the following:
 
Technical Support
  Our Customer Care Package provides you with complete technical support for your products. Our support department can be contacted directly by phone during office hours, or by email, and also through our website.
 
Software Updates and Service Packs
  With legislation and products constantly being updated throughout time, we continuously update our software to match this. As a member of the Customer Care Package, you will automatically receive all software updates as soon as they are released, free of charge. The software updates and service packs keep you right up to date.
 
Certificate Sharing
  For customers with multiple computers, sharing certificates has never been easier. Certificates created in the software can be simply imported and export to the shared certificates system to be edited or reviewed by other users, quickly and easily.
 
Postcode Lookups
  Quickly lookup full addresses using just the postcode. This makes entering customer and installation addresses much easier.
 
Online Web Backup
  The Tysoft Online Web Backup service is now available. All customers can now backup their certificates and information to our secure servers as part of their Customer Care Package. Customers can ensure they never lose their certificates with full peace of mind that their information is stored offsite on a secure server which can be retrieved at any time.
 
IPhone, IPad and Android Software Updates
  Stay up to date with our mobile software platforms for IPad, IPhone and also Android devices. This ensures you can use all future updates released over the App Store and Google Play Store.
 
Shared Address Books
  Quickly and easily share addresses between everyone using the software.

 
 
 
 
 
EasyCert Customer Care Package Renewal

If you are an existing customer and want to extend or renew your Customer Care Package for a further 12 months, you can you use the direct links below.
 
Click here to renew your EasyCert Customer Care Package.

Buy Now

 
 
 
 
 
 
EasyPAT Customer Care Package Renewal

If you are an existing customer and want to extend or renew your Customer Care Package for a further 12 months, you can you use the direct links below.
 
Click here to renew your EasyPAT Customer Care Package.

Buy Now

 
 
 
 
 
 
EasyGas Customer Care Package Renewal

If you are an existing customer and want to extend or renew your Customer Care Package for a further 12 months, you can you use the direct links below.
 
Click here to renew your EasyGas Customer Care Package.

Buy Now

 
 
 
 
 
 
Have any further questions about our Customer Care Package? Click here to email our sales team.
 
 
 
 
 
 
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