Below you can find a list of frequently
asked questions that should hopefully help you better understand
EasyGas. If you still cannot find the answer you are looking for,
please do not hesitate to contact us directly at
sales@tysoft.co.uk.
EasyGas
will attempt to validate and verify the
information you enter when creating certificates and
prompts you accordingly when a required field is missing. This
saves you time and ensures no mistakes have been made
before you print the final copy of the certificate.
EasyGas
allows any Certificate you create to be saved
to its database and reopened at a later time.
Certificates can be saved and then worked on later if
required where you can easily make changes at any time
and print when required.
When
you purchase
EasyGas the software includes a 12 months
free
Customer Care
Package. This allows you to download and install
all new versions
free of charge within this time including bug fixes, improvements,
and new certificates that are added.
EasyGas software
includes an initial 12 months free
Customer Care
Package with your initial purchase. This gives you
unlimited support throughout that period. You can renew
or extend your Customer Care Package at anytime.
If any
changes are made to legislation or modifications to existing certificates,
EasyGas will be updated accordingly and customers of
our
Customer Care
Package will be notified of a new version to download
and install.
Yes
EasyGas can be run over a network either from a server
or file server. Options within the advanced settings of
the software allow you to configure where your
certificates database is stored. Simply set this to the
required path where several
EasyGas clients can then
access the database at the same time.
Please note that a user license must also be purchased
for each individual computer running and using the
networked database.
You
can purchase additional user licenses individually or in
license packs depending upon your requirements. Click
here to
purchase additional licenses.