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License Transfer
You can transfer your product license from your current
computer to a new computer at any time by simply
following the steps below. Please note you must be
connected to the Internet to transfer your product
license to a new computer.
To transfer your product license over to a new computer:
1. Load the software on your existing computer
first and then select the Help menu > Registration
Wizard.
2. The Registration Wizard will now be
displayed, click Next to continue.
3. You will now be prompted to enter your email
address and serial number information. Click on the
option at the top called "Un-activate my product
registration to transfer to a different computer".
Click Next to continue.
4. Your license will now be un-activated on your
computer. You will now need to
wait up to 12 hours for your account to be
updated. Once your account has been updated, you can
then follow the instructions from your registration
email on downloading and installing the software on your
new computer, and then re-activating your product
license.
If you no longer have your registration email, simply
click
here to email support and request your registration
email again.
5.
License transfer complete.
If you require any further assistance or experience any
problems, click
here to email support.
Additional Information - Transferring your existing
certificates onto your new computer
You can transfer your existing certificate information
over to your new computer before un-activating your
product license if required.
To transfer your existing certificate information onto
your new computer, download and install the evaluation
version onto your new computer. To download the
evaluation version simply follow the instructions in
your original order email that was sent out when you
placed your order, or simply download the software
directly from our website. You can then use the archive
and restore features within the software to transfer
your certificates from your existing computer to your
new computer. To do this simply load the software on
your existing computer and select the Tools menu >
Backups > Backup Database option. This will then
allow you to save your certificates database to a file
which can then be transferred onto your new computer and
restored in the exact same way.
If you require any further assistance or experience any
problems, click
here to email support.
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